Q: what are your main product lines?
A: We specialize in Thermal printer mechanisms, POS printers, Label printers, Bar-code printers, Panel printers, Kiosk printer. And we also have Photo printer, Scanner,PDA, TTo etc.
Q: we would like to have our own brand, is that OK?
A: Yes, we accept OEM/ODM with your brand or your design. But we will require aMOO for different models.
Q: can you offer driver/sDK for the printers?
A: Yes, we can provide driver for Windows/Linux/OPOS/MAC, and SDK for WinCE/WinMobile/Android/i0s.
Q:What is the warranty for your products?
A: 12 months for finished printer, and 6 months for thermal printer head of the fin-ished printer.
Q: what is the printer defective rate?
A:Less than 0.3%
Q: How do you control quality?
A: We are a company with 1S09001 international QMS certification. Our products haveobtained CCC, CE, FCC, ROHS, MIC, BSMI, PSE, BlS certifications.
Q: can you supply samples?
A: We can offer 1-2 free samples for specific models if you can cover the shippingcharge.Please contact us for more details.
Q: what is your lead time?
A: it depends. Usually we have a small stock. if no stock, our lead time varies from 3to 45 days.
Q: what is your MOQ?
A: Normally our MOQ is 100pcs, but we can accept a trial order. We have the differentM0Q requirement for OEM/ODM service.
Q: What is your trade term?
A: Generally our trade term is FOB Xiamen.Special cases, negotiable.
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